Welcome to Merkur Group Technical Support. The goal of our
Technical Support Team is to provide you with the highest quality
support possible, thereby ensuring you receive the maximum benefit from
the solution you have purchased. Feel free to contact us by any of
the following means. We are here to help you.
CLICK HERE for non-support
related contact information
Merkur Group offers three types of technical support programs.
Speak to your sales representative to determine which program best fits your needs.
Standard - software updates, phone support, email and web form support 8:30 - 5:30 EST.
Premium - same as Standard
plus Merkur Group support personnel can remotely (via WebEx)
troubleshoot and resolve issues.
24 X 7 - same as Standard plus
24 X 7 access to Merkur Group support via phone.
|Technical Support Contact Information
2434 Esquire Drive
Beavercreek, OH 45431
USA and Canada
(800) 637-1704 option 5
(513) 612-8000 option 5
Simply fill out the form below.
|Contact Merkur Group today to learn more about streamlining document-intensive processes and to discuss your specific needs.