As it relates to documents in business processes, the definition of delivery has evolved with advancements in automation and technology. You may think of using a delivery tool for data capture, workflow, and archiving for example. But document delivery defined in terms of the intelligent platform goes beyond physical mail or courier distribution, and is not limited to point-to-point sending of faxes and email. It is an end-to-end common denominator connecting all aspects of business processes that rely on the exchange of documents, and every phase of the document lifecycle.

The transcending definition of delivery encompasses:

Document content entering the enterprise

Document flow through the enterprise

Document distribution to customers and suppliers

Document archiving, storage and retrieval

Intelligent document delivery integrated with business applications has three essential characteristics, including:

Unlimited flexibility in both what information can be delivered and how it can be delivered

Non-intrusive integration into business applications with seamless interface and external residence

Fast implementation with minimal or no custom programming

The goal of intelligent document delivery is to improve business process efficiency through information exchange with business applications. Intelligent document delivery achieves this communication by enabling business applications to use data contained in the documents, both electronic and paper, that drive business processes. Information becomes transparently available, whether it is in data form or document form.