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Merkur Group solutions help you get business information in motion by automating outgoing and incoming document-based business processes such as document delivery, receipt, workflow, image and data capture, archiving, and more...

The Challenge

Companies today have increasing numbers of document volumes and document-intensive business processes. Many inefficiently exchange and manage these documents with manual paper-based processes that waste time and resources, are difficult to manage and audit, and negatively impact supplier, partner, and customer relations and service levels.

The Solution

Merkur Group helps companies in many industries save time and money and increase operating efficiency by automating document-intensive business processes including the production, delivery, receipt, workflow, and storage of electronic documents and data. This is done by replacing or augmenting manual processes with integrated document automation technology such as Merkur's DeliveryWare, WebDelivery, and ReadSoft products.

Examples of business processes commonly automated include:

Purchasing and Procurement - multi-channel distribution of purchase orders, RFQs, schedules

Billing and Receivables - multi-channel distribution of invoices and statements

Cash Collections - delivery of statements, Dunning letters, and invoice copies

Accounts Payable - supplier invoice data entry, approval routing, archiving, check printing, remittance advice

Order Management - customer order data entry, order acknowledgement delivery, ship notices

Travel and Expense - expense report receipt, approval routing, and archiving

Human Resources - employee facing document delivery, receiving, routing, indexing, and archiving

Contracts Management - distribution, receipt, routing, and archiving of contracts

Report Distribution - internal and external distribution of documents, letters, and reports

The Result

By more effectively and efficiently processing document-based communications with customers and suppliers, an organization positions itself as a flexible trading partner with the ability to communicate at any level in the face of today's ever more-challenging business requirements. Integrated electronic document delivery, receipt, and workflow solutions extend the capabilities of existing back-office and desktop business applications, significantly streamline document-intensive processes, and lower operational costs.

Employees engage in higher value activities, lower costs, and streamline processes

Expanded capabilities of existing ERP, CRM, and other systems to meet ever-changing customer and supplier communication demands

Automated and streamlined document aspects of procure-to-pay and order-to-cash processes

Process and respond to customer and supplier communications more effectively to improve supplier and customer relations

Visibility into internal and external document processes

Increased productivity

Increased competitive advantage

Expect Success with Merkur Group

A unique combination of industry leading technology, integration and implementation services, and outstanding customer support allows Merkur Group to consistently exceed customer expectations and demonstrate anticipated solution ROI.

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