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HOME > PRODUCTS & SOLUTIONS > FAX AUTOMATION > INBOUND FAX AUTOMATION
 
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Intelligent Inbound Fax Routing and Processing


Intelligent inbound faxing routes incoming faxes to virtually any destination — users' desktops, workgroups, forms-recognition application, or document management systems. Faxes can also be automatically captured and processed by DeliveryWare's integrated Workflow where data on the fax is captured, validated, and processed into business applications.  Along with faxes, received emails and scanned images can also be processed by DeliveryWare.  Routing faxes can be based on numerous fax or system attributes such as:
  • phone line
  • Direct Inward Dial (Brooktrout DID) number
  • point of origin (phone number, area code, etc.)
  • time of day
  • fax size (number of pages)
  • fax content (OCR data extraction)
  • barcodes
  • Received Fax Automation

    DeliveryWare provides intelligent inbound routing, workflow, data extraction, management, and archiving of fax documents to automate virtually any business process reliant upon received faxes.

    Automated Fax Receiving  Allows You To:
  • save money and streamline business processes by automating fax receipt and manual handling

  • centrally manage all received faxes

  • eliminate manual fax handling and significantly improve productivity

  • dynamically route incoming faxes to printers, email, or DeliveryWare Document Manager for workflow

  • receive email notification that a fax was received 

  • automatically respond to received faxes via fax and email

  • extract information from received faxes for routing and storage with DeliveryWare Dynamic Document Capture

  • also capture received emails and scanned documents for routing and processing

  • provide an archive and audit trail/log of all received faxes.

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